opendesk

1import type { ListResource, Resource } from "@/types";
2import type { ODTicket } from "@/types/doctypes";
3import { createListResource, createResource } from "frappe-ui";
4
5export function getTicketListResource(): {
6  ticketsListResource: ListResource<ODTicket>;
7  ticketsCountResource: Resource<number>;
8} {
9  const ticketsListResource = createListResource({
10    doctype: "OD Ticket",
11    pageLength: 20,
12    fields: [
13      "name",
14      "subject",
15      "status",
16      "priority",
17      "creation",
18      "modified",
19      "_assign",
20      "response_by",
21      "resolution_by",
22    ],
23    orderBy: "modified desc",
24  });
25
26  // Permission-aware total for the current filters (unlike data.length,
27  // which only counts the fetched pages).
28  const ticketsCountResource = createResource({
29    url: "frappe.desk.reportview.get_count",
30    makeParams: () => ({
31      doctype: "OD Ticket",
32      filters: ticketsListResource.filters,
33      or_filters: ticketsListResource.orFilters,
34    }),
35  });
36
37  return { ticketsListResource, ticketsCountResource };
38}
39