opendesk

1import { expect, test, usePersona } from "../../../helpers/fixtures";
2import { raiseTicket } from "../../../helpers/factories";
3
4usePersona("customer");
5
6test("lists only the customer's own tickets", async ({ page, apiAs }) => {
7  const own = await raiseTicket(await apiAs("customer"));
8  const colleague = await raiseTicket(await apiAs("customerManager"));
9
10  await page.goto("/help/my-tickets");
11  await expect(page.getByRole("button", { name: new RegExp(own.subject) })).toBeVisible();
12  await expect(page.getByRole("button", { name: new RegExp(colleague.subject) })).toHaveCount(0);
13});
14
15test("customer manager sees every ticket of the organisation", async ({ pageAs, apiAs }) => {
16  const colleague = await raiseTicket(await apiAs("customer"));
17  const page = await pageAs("customerManager");
18
19  await page.goto("/help/my-tickets");
20  await expect(page.getByRole("button", { name: new RegExp(colleague.subject) })).toBeVisible();
21});
22