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pixies

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faq.md

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Questions & Answers

Here we answer the questions you might have.

::: details How do I install Pixies? Depending on your operating system these instructions are different. Here you can find the instructions for Windows and Linux.
However, it is strongly recommended to install Pixies on Linux. :::

::: details What are the requirements? It depends on what kind of bandwidth you have. For Linux, for example, it would be like this: If you have a maximum of 100 Mbps on, then a RaspberryPi 1 or any other old computer will do the trick. If you have a Gbit line, a Raspberry Pi 4 or a PC with 1Gbit LAN support would be important. :::

::: details Can I use Pixies despite VPN? As long as you don't use your VPN service on the same system as the one where Pixies is running, it's not a problem. Otherwise, your VPN might distort the results or not reflect them realistically. :::

::: details Does this information serve as official proof for my ISP? No. The speed tests have to be done by the speed test service of your provider. In this case Pixies serves only for information purposes and has no legal guarantees. :::

::: details What can influence the speed tests? There are many factors that can influence the speed tests. For example, if you have a lot of background services running, they can affect the results. It is best to turn them off at the respective test times, otherwise your results could be manipulated. :::

::: details What happens to the old test results? Old test results are automatically deleted once they exceed your configured retention period. By default this period is 1 year, but you can change it to any value you like — or disable cleanup entirely to keep your tests forever — under Manage storage → Speedtests → Data retention. :::

::: details Does it have to run permanently? We recommend it to get better results. If it bothers you while streaming movies etc., you can also pause it via the web interface for a certain time or manually. For 24/7 operation, we recommend a system that doesn't need a lot of watts. In this case we recommend a Raspberry Pi. If you already have a server running all the time, you can also run it there in parallel. :::

::: details How can I distinguish between manual and automatic speed tests? Click on the clock symbol of the respective test. There you will find all information about the speed test. :::

::: details Does the "Recommendations" function show my correct bandwidth? No, this is a calculated value from your last 10 speed tests. The available bandwidth will be found in your connection contract. :::

::: details Can the developer see my test results? No, the test results are only visible locally on the server. :::

::: details Why should I configure frequencies? It depends very much on your internet. For example, if you have a very bad internet, you should rather decrease the frequency. If your internet is quite fast, you can increase it. On this basis, more or less tests will be made, depending on the situation.

::: warning Attention It is very likely that background services are affecting your speeds. It is best to turn them off at the respective test times, otherwise your results could be manipulated. :::

::: details How do I reset my password? You forgot your Pixies password? It happens, no problem. To reset it, navigate to the installation location (cd /opt/pixies) and execute the following command:

node -e "const {Sequelize} = require('sequelize');const db = new Sequelize({dialect: 'sqlite', storage: 'data/storage.db'});db.query('UPDATE config SET value=? WHERE key=?', {replacements: ['none', 'password']})"

Then you can go to the page again and set your password manually :) :::

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